Manipulative behaviour is very complex. We often don’t realise it’s happening. People don’t specify what they want or what they mean, but instead use indirect methods

Do you hop from one task to another, not knowing what to do first? Do you ever get distracted by mountains of paper? Do you

Avoid these pitfalls to assert yourself Do you find it hard to say “No”? When someone asks you to do something that you really don’t

How much time do you lose each day simply dealing with unwanted and unexpected interruptions? I refer to both unwanted and unexpected for these reasons. Some interruptions

When I ask someone what they think an assertive person is like, they’ll often say ‘forceful’ and ‘pushy’, ‘bossy’ and ‘demanding’, that they ‘tread on

It is remarkable how a brief quote can be so powerful, and provide the inspiration for action and positive change. I often use quotes in

Do you ever spend ages trying to find something – that winter jacket you packed away for the summer or an urgent document you need

“Confidence is the greatest friend” said the ancient Chinese philosopher, Lao Tzu. Confidence means: – believing you can do, – doing what you believe you

Blogs 1 and 2 on the subject of stress looked at understanding what stress is. Blog 1 explored how it can be caused by external

In Blog 1 we explored the meaning of stress and started to look at the symptoms & causes of stress. In Blog 2 we will